PRODUCTS
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:: Services Package  

DCS Technologies provides innovative and creative solutions for its clients with leading and emerging technologies. Our commitments to technology, feasible solutions at economical rate, customer supports have been its areas of strength and the reason for its customers to choose Intel Soft Solutions as a vendor of choice.

We Offering.....
Web Related Services

  • Web Site Design
  • Web Site Development
  • Open Source Customizations
  • Flash Animation
  • Domain Name Registration
  • Web Hosting

Offshore Services
  • Brochure & Flyer Designing
  • Logo Designing & Printing
  • Advertisement & Banner Designing
  • Catalog Design
  • Business Card Design
We develop Desktop and web applications in the following areas:
  • CMS (Content Managment Systems)
  • WAP solutions for mobile phones
  • Information systems
  • Warehouse systems
  • E-commerce solutions
  • B2B systems
  • B2C systems
World-Class Technical Support & Helpdesk Services

Our highly knowledgeable and experienced technical support staff will add value to your products by delivering top-notch support to your end-users. When customers receive exceptional support, customer satisfaction & retention increases, adding to your company's profitability.
Technical Services
  • 24x7 Availability Monitoring & Alerting
  • Error & Event Log Monitoring
  • Drive Space Monitoring
  • Application & Database Monitoring
  • Asset Inventory
  • Security Services
  • 24x7 Desktop/Server Monitoring & Alerting
  • Network Firewall Monitoring
  • Microsoft Patch Management
  • Managed Antivirus and Antispyware
  • Security Administration
  • Backup Monitoring & Administration
  • Maintenance Services
  • Remote Server Administration
  • User Account Administration
  • Printer Management
  • Log File Maintenance
  • Support Services
  • Phone & Email Support
  • Remote Control Support
  • Onsite Support
  • Advanced Support Services
  • Guaranteed Response Times
  • Monthly Network Summary Reports
  • Quarterly Executive Report & Review
  • Annual Technology Plans
  • 3rd Party Vendor Management
  • Firewall/VPN/Router Management
  • Asset Management
  • Disaster Recovery Planning
Server Administration
we offer these services on a 24/7 basis or hours of your choice.
    1) We support both Linux and Windows based hosting.

    2) We monitor your server's various services like Apache, Qmail and free disk space whenever necessary. If any service stops on the server, we will login and restart the service (provided we have the shell Access).

    3) On windows server support, we use various remote login tools like PC Anywhere, Terminal services, RAdmin etc to login and work on the issues.

We provide services on the following issues for Server administration.


Windows 2000/2003 Support
  • Using Terminal Services Client
  • Using PC AnyWhere
  • Configuring and trouble shooting IIS
  • Configuring and trouble shooting Windows Proxy 2.0 and Internet
Security and Acceleration Server
  • Remote installation of softwares
  • Configuring DNS, DHCP Servers
  • Managing Users
  • Backup/Restore using 3rd party tools
  • Configuring and Installing MySQL
Server Administration Services provided by actsupport
  • Installation and configuration of FTP, HTTP, Mail, Database server
  • Installation and configuration of web
Applications/languages/components (Perl, PHP, ASP.NET etc)
    Custom software installation and configuration
  • Server security, firewalls, traffic monitoring
  • Server performance optimisation
  • Configuration of backups
  • Control panel migrations
  • MySQL, MSSQL database administration
  • Custom kernel compiling and upgrades - grsec/other kernel patching
  • Apache /php modules installation/upgrdation- Apache mod_rewrite
  • Server loads monitoring and health checkup
  • Network usage monitoring tools - Nagios, MRTG etc
Server Maintenance & Upgrades
  • Linux Kernel
  • Apache Rebuild
  • PHP Rebuild
  • APF Firewall Install
  • RFX Networks Tools Install
  • Vulnerability Assessment
  • Dedicated Server Setup & Deployment
  • VPS Server Setup & Deployment
  • Spammer lockdown Per Incident
  • Install cPanel
  • Install Fantastico
  • Install RVSkin
Linux support
  • Performance tuning of Linux servers
  • Automated tasks (Cronjob)
  • Network/Bandwidth monitoring (MRTG)
  • Software installation
  • Server monitoring (Uptime/downtime) using 3rd party softwares and Manual
  • Backup/Restore of server and websites
  • Administration of MySQL database server
  • Setting up of Apache with SSL support
  • Setting up Mailserver(Sendmail, Qmail, Exim, PostFix)
  • Setting up DNS
  • Installation and Configuration of various log file analysers (AwStats,Webalizer, etc.,)
  • Implementing Firewalls using IPCHAINS and IPTABLES